Privacy Policy | Tsaky Healthy Organics

Privacy Policy for Tsaky Healthy Organics

At Tsaky Healthy Organics, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or place an order through WhatsApp.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, phone number, email address, and delivery address when you place an order.
Order Information: Products ordered, payment details, and order history.
Communication Data: Messages sent via WhatsApp or contact forms.
Website Usage Data: Information about how you interact with our website (pages visited, time spent, etc.).

2. How We Use Your Information

We use your information for the following purposes:

To process and fulfill your orders
To communicate with you about your orders and inquiries
To improve our products and services
To send you updates about new products and special offers (with your consent)
To comply with legal obligations

3. Data Protection

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We use secure WhatsApp Business API for all communications and do not store sensitive payment information.

4. Third-Party Services

We may use third-party services for:

Payment processing
Delivery and logistics
Website analytics

These third parties have their own privacy policies, and we encourage you to review them.

5. Your Rights

You have the right to:

Access your personal information
Correct any inaccurate data
Request deletion of your data
Opt-out of marketing communications

6. Cookies

Our website may use cookies to enhance your browsing experience. You can set your browser to refuse cookies, but this may affect website functionality.

7. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Email: info@tsaky.co.za
Phone/WhatsApp: +27 64 813 0037

This Privacy Policy is effective as of July 27, 2026.